As the California wildfires rage on, impacting a growing number of people, we wanted to let our clients know of the ways Health Advocate might be of special assistance to your employees or their family members who live and work in the affected area. While we are sending this special message to emphasize the immediate needs of the fire victims, clearly we also encourage any of your employees who need our help to call us as well.

With people being relocated, some of the immediate needs of those with medical concerns may include finding local healthcare providers, or obtaining medications which may have been forgotten or destroyed. We can help locate and make arrangements for providers to see them.

In the chaos and resulting anxiety of an emergency of this magnitude, many people may have difficulty understanding the clinical and administrative information they or their family members are receiving, or may not know the right questions to ask. We can help clarify and guide them through these issues.In the aftermath of the fires’ devastation, other expected and unexpected issues will undoubtedly appear. As a reminder of how we can help, below my signature line is a summary of the types of support we provide our members and their families.

For Help and Assistance

Employees or family members. Please have your employees or their family members call our Health Advocate Member Hotline at1-866-695-8622. Once a member calls us they will be assigned to their own Personal Health Advocate to assist them.

Plan Sponsors (only). If you or a member of your staff have any questions, please contact your Health Advocate representative or our Member Education Department at 1-866-385-8033, prompt #2 or via email at

We appreciate the opportunity to serve your organization and want to make sure that we can provide additional support during this truly challenging time.



Michael J. Cardillo
President & CEO
Health Advocate, Inc.

Recent Plan News