Active Health Summary Plan Description
As of September 1, 2017
En Español (PDF)

18.4 Notice to Participants

A. Providers Regulated by the State of California

This applies to the following Providers under contract with the Trust Fund.

  1. Kaiser HMO Medical Plan (including Kaiser vision benefit)
  2. UnitedHealthcare HMO Medical Plan
  3. The Anthem Blue Cross Premier PPO Plan
  4. Citizens Rx (Self-Funded Prescription Drug benefits)
  5. United Concordia PPO and DHMO Dental Plans
  6. CIGNA DHMO Dental Plan
  7. Delta Dental DHMO (PMI Dental Plan)
  8. Anthem Blue Cross Life and Health Insurance Company (Life and AD&D benefits)
  9. Vision Service Plan
  10. Optum a health services division of UnitedHealth Group - Member Assistance Program (MAP)
  11. MedExpert – Advocacy and Assistance Program

The California Department of Managed Health Care is responsible for regulating health care service plans. The Department has a toll-free telephone number (888-466-2219) to receive complaints involving health insurance companies. If you have a grievance against the above-listed companies, you should contact the Provider and use the Provider's grievance process. If you need the Department's help with a complaint involving an emergency grievance or with a grievance that has not been satisfactorily resolved by the above-listed Provider, you may call the Department's toll-free number.