- Active Health
- Retiree Health
- DB Pension
- DC Pension
- SUB Plan
The Member Assistance Program (MAP) is provided to all Active Participants (and their covered dependents as well as other household members) enrolled in the Kaiser HMO Plan, the UnitedHealthcare HMO Plan and the Anthem Blue Cross PPO Plan.
Optum is the health services division of UnitedHealth Group
(877) 225-2267 (877-22-LABOR) 24-hours-a-day
All Services are completely confidential.
The Member Assistance Program
The Board of Trustees has implemented a Member Assistance Program (MAP) which is available to you and your dependents (spouse or other family members) to receive confidential help for a wide range of personal and work-related concerns at no cost to you.
Through the MAP program, you can receive a referral to a licensed behavioral health professional for up to three (3) face-to-face counseling sessions per Participant, per problem at no charge to you.
Getting Started: Call Optum
All services covered under this Member Assistance Program must be provided by an Optum Participating Provider and must be pre-authorized.
To get a referral to a MAP counselor, call the Optum Customer Service Department 24-hours-a-day at (877) 225-2267 (877-22-LABOR).
You do not need a referral from your Primary Care Physician to get services under the Member Assistance Program.
How the MAP Can Help You
The Member Assistance Program (MAP) assists Participants with emotional, relational, or behavioral health concerns including:
The MAP also provides extensive services for individuals needing help with non-clinical issues, such as credit card debt, divorce, child custody matters, or shelter from abusive relationships. Through the array of support we provide, we can help you meet virtually any challenge you may face.