Active Health Summary Plan Description
As of September 1, 2017
En Español (PDF)

12.1 MedExpert

The Trustees have contracted with MedExpert to assist you and your eligible dependents with advocacy and assistance services, whereby Personal Health Advocates (PHA's), typically registered nurses, supported by medical directors and benefit specialists will work with you and /or your eligible dependents to:

  • Find physicians, medical specialists and other providers.
  • Assist in understanding and resolution of billing for medical, dental or other professional services.
  • Facilitate referrals for covered services.
  • Clarify Plan coverage.
  • Transfer medical records.
  • Locate elder care

You may contact MedExpert at (800) 999-1999.