Active Health Summary Plan Description
As of September 1, 2017
En Español (PDF)

3.1 Advocacy and Assistance Benefit

An advocacy and assistance service whereby Personal Health Advocates (PHAs) are available to aid in locating physicians, resolution of billing disputes, facilitate referrals for covered services, assist with the transfer of medical records, locate elder/childcare facilities, and more. See Article 12: Advocacy and Assistance Services Program for more information.