Safer at Home order: the SC IBEW-NECA Trust Funds is here for you.

What's New

The Southern California IBEW-NECA Health Plan is committed to working to help you through these difficult times. Below is a list of resources to help you navigate through "Safer at Home."

Are you an Employer looking for Plan updates? Click here for the latest Employer News.

Here to assist you

Walk-ins and appointments are not available due to "Safer At Home" State Order. The Administrative Trust Funds Office continues to provide services and is here to assist you.

  • Call us: (323)221-5861 or toll free at (800) 824-6935
  • Fax us: (323) 726-3520
  • Securely login
  • Mail us: Mail your forms by USPS/UPS/FedEx to: 6023 Garfield Avenue, Commerce, CA 90040
Virtual Visits: Have a health question?

Where to go for a Virtual Visit

Anthem Blue Cross livehealthonline.com* (Active Health Plan Participants only)
Kaiser Permanente kp.org/getcare
UnitedHealthcare uhc.com/virtualvisits or myuhc.com*(login required)
Optum MAP https://www.liveandworkwell.com/content/en/member/
benefits/virtual-visits.html
CIGNA Dental Virtual Dental Care Now Available
United Concordia Dental Teledentistry Coverage During COVID-19 (En Español)

*A reduced rate for a virtual visit ($0) is applicable and subject to change at any time.

Phone or Nurse Line also Available

Get medical advice and care guidance 24/7 from a licensed medical provider.

Anthem Blue Cross Member Services: (800) 543-3037 or 24/7 Nurseline: (800) 700-0197
Kaiser Permanente Member Services and 24/7 NurseLine advice: (833) 574-2273
UnitedHealthcare Customer Service: (800) 624-8822 or 24/7 Nurseline: (866) 747-4325
Optum MAP Available 24/7: (877) 225-2267 or (877) 22-LABOR

Wellness Apps

With the provider mobile apps, you can keep track of your benefits at the palm of your hand!

Anthem Blue Cross Find everything you need to know about your medical and pharmacy benefits all in one place.
Kaiser Permanente Manage your health 24/7 - Stay connected wherever you go.
UnitedHealthcare Get access to your claims and coverage information.

Temporary Facilities Closures

Important Pharmacy Benefits Information

Citizens Rx Prescription Information

For Prescription Home Delivery, your physician can call in prescriptions to (888) 903-7453.

Learn about the SUB Plan

Supplemental Unemployment Benefit

Providing payments that supplement state unemployment compensation for Participants whose employment with an Employer is terminated involuntarily due to lack of work or a reduction in workforce.

Use your HRA Account

Using your HRA Account

Amounts contributed to an HRA Account, if any, may be used to reimburse a Participant tax-free for certain medical expenses which are not covered by this Plan or any other health plan.

Graphic with a question mark to represent a person asking a question.

COVID-19 FAQs

COVID-19 Provider Resources

Anthem Blue Cross

CIGNA Dental

Kaiser Permanente

United Concordia

UnitedHealthcare

VSP

Other