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What's New
The Southern California IBEW-NECA Health Plan is committed to working to help you through these difficult times. Below is a list of resources to help you navigate through "Safer at Home."
Are you an Employer looking for Plan updates? Click here for the latest Employer News.
Here to assist you
Walk-ins and appointments are not available due to "Safer At Home" State Order. The Administrative Trust Funds Office continues to provide services and is here to assist you.
- Call us: (323)221-5861 or toll free at (800) 824-6935
- Fax us: (323) 726-3520
- Securely login
- Mail us: Mail your forms by USPS/UPS/FedEx to: 6023 Garfield Avenue, Commerce, CA 90040
COVID-19 Plan News
- March 30, 2020
Supplemental Unemployment Benefit Trust Fund Amendment: Temporary Increase - March 27, 2020
HRA Authorization Form - March 27, 2020
Important Notice to Participants - March 25, 2020
SPECIAL MESSAGE TO PARTICIPANTS
Where to go for a Virtual Visit
| Anthem Blue Cross | livehealthonline.com* (Active Health Plan Participants only) |
|---|---|
| Kaiser Permanente | kp.org/getcare |
| UnitedHealthcare | uhc.com/virtualvisits or myuhc.com*(login required) |
| Optum MAP | https://www.liveandworkwell.com/content/en/member/ benefits/virtual-visits.html |
| CIGNA Dental | Virtual Dental Care Now Available |
| United Concordia Dental | Teledentistry Coverage During COVID-19 (En Español) |
*A reduced rate for a virtual visit ($0) is applicable and subject to change at any time.
Phone or Nurse Line also Available
Get medical advice and care guidance 24/7 from a licensed medical provider.
| Anthem Blue Cross | Member Services: (800) 543-3037 or 24/7 Nurseline: (800) 700-0197 |
|---|---|
| Kaiser Permanente | Member Services and 24/7 NurseLine advice: (833) 574-2273 |
| UnitedHealthcare | Customer Service: (800) 624-8822 or 24/7 Nurseline: (866) 747-4325 |
| Optum MAP | Available 24/7: (877) 225-2267 or (877) 22-LABOR |
Wellness Apps
With the provider mobile apps, you can keep track of your benefits at the palm of your hand!
| Anthem Blue Cross | Find everything you need to know about your medical and pharmacy benefits all in one place. |
|---|---|
| Kaiser Permanente | Manage your health 24/7 - Stay connected wherever you go. |
| UnitedHealthcare | Get access to your claims and coverage information. |
Temporary Facilities Closures
Citizens Rx Prescription Information
For Prescription Home Delivery, your physician can call in prescriptions to (888) 903-7453.
- Citizens Rx Home Delivery
- Citizens Rx Prescription Drug Refills
- PraxisRx Brochure (En Español)
- PraxisRx Mail Order Form (En Español)
Supplemental Unemployment Benefit
Providing payments that supplement state unemployment compensation for Participants whose employment with an Employer is terminated involuntarily due to lack of work or a reduction in workforce.
Using your HRA Account
Amounts contributed to an HRA Account, if any, may be used to reimburse a Participant tax-free for certain medical expenses which are not covered by this Plan or any other health plan.
- Eligibility
- How to use your HRA for COBRA premiums for Continuation Coverage and Retiree Health Plan (RHP) self-payments
- One-Time Authorization of HRA Deduction Form
COVID-19 FAQs
- CIGNA: COVID-19 Client FAQ
- UnitedHealthcare's COVID-19 FAQs (updated as of 5/29/20)
COVID-19 Provider Resources
Anthem Blue Cross
CIGNA Dental
Kaiser Permanente
- Kaiser: Digital Tools for Emotional Wellness
- Kaiser: Coronavirus 2019 (COVID-19) - What you need to know (updated) (En Español)
- Kaiser: Feeling Overwhelmed? Tap into the Power of Self-Care
- Kaiser: myStrength Overview
- Kaiser: myStrength - Self-Care at your Fingertips (En Español)
United Concordia
UnitedHealthcare
- UnitedHealthcare: Behavioral Virtual Care
- UnitedHealthcare: Emotional Support
- UnitedHealthcare: Coping with a public health event (En Español)
- UHC Medicare Advantage Plans - Updates and Resources available
VSP
- VSP: Essential Medical Eye Care Services
- VSP COVID-19 Response
- VSP: Emergency Eye Care vs. Routine – What's the difference?
Other